Frequently Asked Questions

Gentle, patient and social breeds – including Golden Retrievers, Labrador Retrievers, Beagles and Poodles – are highlighted as wonderful family dogs. Visiting the store allows families to meet these breeds and find the best fit.

Hypoallergenic options recommended by Petland include Bedlington Terriers, Bichon Frises, Chinese Cresteds, Irish Water Spaniels, Kerry Blue Terriers, Malteses, Poodles, Schnauzers and Soft‑Coated Wheaten Terriers.

Yes. Petland encourages prospective owners to spend time with puppies. Pet counselors guide you through the selection process to ensure you find a perfect match.

The store offers flexible financing to make bringing home a puppy more manageable. Staff will explain the options and help you find a plan that works for your family.

Every puppy receives a comprehensive veterinary exam, is kept up‑to‑date on vaccinations and comes with detailed health records.

Petland outlines a typical puppy vaccine schedule: 8 weeks: Distemper & Parvovirus (DHP); 12 weeks: Bordetella (Kennel Cough) & Leptospirosis; 16 weeks: Rabies & final DHP booster.

Essential items include high‑quality food, a crate, training pads, leash and collar, chew toys and grooming tools. Petland stocks premium brands such as Health Extension, Good Dog Company pads and Jack & Pup chews.

Introduce new food gradually over 7–10 days. Start by mixing 25% of the new food with the current food and increase the proportion slowly. Staff can recommend vet‑approved foods tailored to your puppy.

Create a safe space (e.g., a cozy crate), provide calming toys or puzzle feeders and keep departures low‑key. Petland's team can offer products and training tips to ease anxiety.

Begin training as soon as your puppy arrives home. Use positive reinforcement (treats, praise, consistency) and start with basic commands like "sit," "stay" and "come," adding leash and potty training gradually.

Small, soft treats work best. Petland highlights Claudia's Canine Bakery Gourmet Mini Dog Treats as a popular option for rewarding good behaviour.

Socialization should begin between 8–16 weeks. Introduce your puppy to various environments, people and other dogs. Petland hosts puppy playdates and socialization events to support new pet parents.

Start introductions in a neutral space, supervise interactions carefully and allow pets to adjust at their own pace.

Each puppy includes comprehensive health records, up‑to‑date vaccinations, microchip enrollment and access to training resources and pet‑care guidance.

Yes. Petland partners with trusted pet‑insurance providers so owners can choose coverage to help manage unexpected veterinary expenses.

Most puppies are registered with major canine registries such as the American Kennel Club (AKC), APR, ACA and UKC. You have the opportunity to register your new puppy when you purchase.

Registration indicates that the puppy's lineage is documented as purebred. It doesn't guarantee better health, but it confirms that the dog comes from parents of the same breed; multiple registries (AKC, ACA, APR, UKC) record pedigrees.

Yes. All puppies are microchipped before purchase. Petland encourages owners to register the microchip; registered microchips greatly improve the chances of recovering a lost pet.

According to their "About" page, Petland prides itself on a strong reputation built since 1967. The store maintains an excellent husbandry program, healthier pets and comprehensive guarantees. Their Pet Counselors receive intensive training and are passionate about animals. They focus on educating customers so families make informed decisions and enjoy a rewarding experience with their new pets.